Shipping & Returns


Our shipping costs 


We currently ship to all countries within the EU, as well as to the UK! Orders received by midday will be dispatched the next working day - please bear with us as we're a small team.


BELGIUM

BPost Bpack 24H Pro Home Delivery

€4.95 | free over €45

BPost Bpack 24H Pro Parcel Locker

€3.95 | free over €45

 

NETHERLANDS

PostNL Home Delivery

€4.95 | free over €45

 

GERMANY

DHL

€4.95 | free over €45

 

FRANCE

Colis Privé

€4.95 | free over €45

 

UNITED KINGDOM

Royal Mail Tracked 24

£4.95 | free over £45

 

OTHER EU COUNTRY

DHL, FEDEX, CERREOS

€10

Unfortunately, shipping outside the EU is not possible at this time. 


NOTE ON IMPORT DUTIES

Our warehouses are located in Belgium and the UK. Depending on your shipping destination, your order may be subject to import duties, taxes, or other local customs charges.

We’re not able to cover these costs - they’re set by your local authorities and vary by country. We recommend checking with your local customs office if you’re unsure.

Money Back Guarantee

We're almost certain you'll love your YOKUU products. But if for some reason you're not 100% satisfied, we're happy to provide a full refund within the first 30 days of purchasing your item. 

Just send us a message using the contact form below, or email hi@yokuu.be. We'll send you a return shipping label as well as instructions on how and where to send your package. 

Don't worry, we won't be insulted! We want you to love your YOKUU products.